Healthcare Advocate Summit

About the Summit

The Healthcare Advocate Summit was created to fulfill an unmet need within the industry. After attending multiple conferences over the years, the hosts identified something missing; a place for Advocates to join together and amplify their voice and passion.

Many facets of the industry, from Foundations, Field Reimbursement, Specialty Pharmacy, Technology Solutions, to Pharmaceutical Industry, wanted to hear directly from the Advocates working closely with the patients and medical staff, to gain critical insights on how to improve the patient journey.

In many ways, the Advocate acts as multiple bridges between clinical treatment, access, procurement, reimbursement, and making sure the patient has a pathway for continuous treatment. With the rise of medications being launched, the Advocate has found itself directly in the middle of the storm trying to figure out solutions and being an anchor for the patients.

We can’t sit back and expect others to impact change, design standards, and build quality solutions that the patients need. We must get involved. Our mission is to make sure every Advocate across the U.S. can have the opportunity to attend this conference, and we can bridge the gap between:

  • Healthcare Facilities
  • Field Reimbursement
  • Foundations
  • Specialty Pharmacy
  • Technology Solutions
  • Industry
Come join us, and together we can Transform Patient Access.

 

 

Who Should Attend

This conference is designed for the Advocates by the Advocates. Come be a part of the largest gathering of Healthcare Advocates under one roof. The roles, responsibilities and titles differ within each healthcare facility and are often hard to find others who are doing a similar role. Take the opportunity to network with other Advocates and stay up to date with the ever-changing landscape.

  • Healthcare Facility Patient Advocate
  • Medication Assistance Coordinator
  • Financial Coordinator
  • Biologics Coordinator
  • Pre-Authorization Coordinator
  • Billing Specialist
  • Revenue Cycle
  • Social Worker
  • Clinical Coordinator
  • Nurse Navigator

Our focus is to help empower the Advocate, while building your knowledge on other tools, resources, and pathways that others in the healthcare landscape are currently using. Advocates are running into the same barriers, and we hope you join us to collaborate as one group and know that we are making a difference. We become a part of every family that walks into our office, and we hold a special responsibility when they are relying on us to help find solutions.

Our careers become hard most days when we are trying to triage when everything is important. We continue to come back each day, because deep down we know we are giving a sense of quality of life and hope to our patients, when they don’t have to carry the load alone on navigating healthcare.

Come join us as we discuss:

Navigating Access and Reimbursement
  • Coupon and Copay Assistance Options
  • Solutions and Pathways for Medicare Patients
  • Share of Care for patients who also have assistance through the VA
  • Copay Accumulators
  • Multiple Portals
  • Finding the best financial pathway for your facility
  • Are you comfortable with both pharmacy and medical benefit pathways?
  • Do you wear multiple hats in trying to get your patients on therapy?
Bridging the gaps between Foundations, Field Reimbursement, Specialty Pharmacy, Technology Solutions, Pharmaceutical Industry and Advocates/Healthcare Facilities
  • Do you work with a Field Reimbursement?
  • The benefits of working with and Field Reimbursement
  • Do you know your Key Account Manager with each of the Specialty Pharmacies you are sending prescriptions to?
  • Do you have a Patient Manufacturer and Foundation Support Tracking tool? - We will be having multiple Technology Solutions that we have come across over the years to support both Small and Large Healthcare Facilities
Bridging the Communication within your team organization
  • Do you have a process to capture every patient to review opportunities for Manufacturer Assistance to include Copay Assistance and Foundation Support?
  • Do you have a workflow to make sure co-pay assistance is being submitted for and received?
Advocate Empowerment within the healthcare landscape
  • Do you have a mentor?
  • Does your job title balance your role? - We will be gathering from other attendees and supplying Advocate Job Role Descriptions.
  • Is your resume effective to advance to the next level?
  • The Power of Networking: Organizations to Join
  • Consulting and other Opportunities -We will be offering a professional head shot for each of the Advocates attending to build their online presence, and gain speaking opportunities-

Take this opportunity to meet with other Advocates, 501c3 Foundations, Field Reimbursement, Industry Leaders, Technology Solutions, Specialty Pharmacy Representatives, and Healthcare Facilities.

Do you have a process from drug order, to patient receipt and through the billing cycle for both the inpatient, outpatient ambulatory infusion sites? Do you supervise advocates, are in charge of purchasing, formulary pathways, policies and procedures within your Healthcare landscape?

Come join us to hear multiple Case Studies on other Healthcare Organizations and their current process, pathways, best practices, challenges and opportunities for improvements. Having a team to help with Financial Navigation and Advocacy is imperative for any patient coming through your doors as well as suggestions on making sure you are financially whole.

Take this opportunity to meet with other Advocates, Foundations, Field Reimbursement, Specialty Pharmacy, Technology Solutions, and other Healthcare Facilities to understand how each of these key players come together to make sure the patient has a pathway for continuous treatment.

Many Advocates strongly leverage Field Reimbursement for support, and quite a few still do not. Understanding the role of Field Reimbursement is still new to a lot of healthcare personnel, and can often be confused with other stakeholders supporting a brand that we see in the facilities. The Advocates driving this conference have built strong relationships with each of their Field Reimbursement over the years, and have been successful in utilizing manufacturer resources within their previous and current roles within the healthcare landscape, and value what you bring to the table.

Take this opportunity to partner with Advocates from across the country. Hear suggestions from Advocates that can help your teams gain access to accounts that may need reimbursement support. This conference will allow you the opportunity to help other Advocates understanding the resources, tools and pathways to help get their patients access to medication and treatment.

We will be asking all of our advocates to survey their teams around feedback on each specific manufacturer who will be attending around hub services, co-pay assistance and patient assistance to provide back to you. We hope you take the opportunity to come and represent alongside all the other manufacturers.

Are you a part of a Foundation, and want to ensure Advocates all across the country are levering your services to their full potential? Often times, getting the healthcare facility and teams set up on one login has worked best when dealing with more than one person on the team obtaining foundation assistance for patients. Some of the barriers we find as an Advocate, is trying to have access to this information across the healthcare team, and not solely the person who enrolled them through their portal.

This conference will allow you the opportunity to help other Advocates understand the resources, tools, and pathways to get a patient signed up through your Foundation. We will be asking all of our Advocates to survey their teams and provide feedback to each of the Foundations who are attending. We hope that you take the opportunity to come and represent along with all the other Foundations.

With the increased use of specialty pharmacies, the Advocate’s role has become even more critical, bridging the gap between the patient and therapy, medication access, affordability, and adherence. The Advocates roles has become more and more difficult trying to keep up with Limited Distribution Drugs, which pharmacy offers which services to assist the patient, all while trying to make sure the patient can afford the copay, and they answer their phone to confirm the first shipment of medication.

It has become imperative that each facility and team knows who their Key Account Manager is for each of the specialty pharmacies for the area. Having a streamlined process with your accounts, and key personnel (often the Nurses, Advocates and in-house Pharmacy personnel) will take a huge burden off of the healthcare facilities. The Advocates hosting this summit can attest that when relationships with the Specialty Pharmacy and processes are established, access to medication have less barriers for their patients.

We will be asking all of our Advocates to survey their teams and gain feedback on each specific Specialty Pharmacy who will be attending around services, and suggestions you are currently providing. We will be providing this information to bring back to your different teams. We hope you take the opportunity to come and represent alongside all the other Specialty Pharmacies.

The right technology solution can greatly enhance an Advocates productivity and effectiveness. Advocates are on the front line and have valuable insight into the needs of a facility. The challenge for the Advocates and Decision Makers is knowing which solutions are available and will best fit their needs.

Do you have a solution that assist Advocates, help automate patients gaining access to medications and treatment to include: Patient Manufacturer Assistance Software, Pre-Authorization process, or increasing transparency for the healthcare facilities and patients? Take this opportunity to showcase your technology to Advocates and Healthcare Facility Decision Makers from across the country, and discuss options of integration within the healthcare facilities current workflow to include the Electronic Medial Record(EMR)/ Electronic Health Record(EHR).

Come join us to hear multiple Case Studies on other Healthcare Organizations and their current process, pathways, best practices, challenges where you may have a solution and opportunities for improvements. We will be asking all of our Advocates to survey their teams and gain feedback on Technology Solutions they are using. We will also be surveying if they are currently using your specific technology solution, and will be providing this feedback directly for you to bring back to your different teams. We hope you take the opportunity to come and represent alongside all the other Technology Solutions.

Are you a Pharmaceutical - Industry company who has an Access Program, or trying to build an Access Program? Come hear from Advocates around their top priorities when working with an Access Program for a brand to include:

  • Marketing Assets
  • Web Page Design
  • Portals
  • HUB Services
  • Field Reimbursement
  • Quick-Start, Trial Cards, Vouchers, Samples
  • Copay Assistance Pathways

Come network with other Advocates to gain key insights on current process, pathways, best practices, challenges and opportunities for improvements. We will be asking all of our advocates to survey their teams around feedback on each specific manufacturer who will be attending around the items above to provide back to you. We hope you take the opportunity to come and represent alongside all the other manufacturers.

 

 

Agenda

  • Coupon and Copay Assistance Pathways
  • Solutions and Pathways for Medicare Patients
  • Share of Care for patients who also have assistance through the VA
  • Copay Accumulators
  • Portal Utilization
  • Pharmacy and Medical benefit pathways

  • Benefits of working with Field Reimbursement
  • The role of a Key Account Manager for Specialty Pharmacies
  • Patient Manufacturer and Foundation Support Tracking tools

  • Building a pathway to capture every patient and review for opportunities to include: Manufacturer Assistance to include Copay Assistance and Foundation Support
  • Establishing a workflow to make sure co-pay assistance is being submitted for and received
  • How to justify additional Advocates and expand the reach of your program

  • Finding a mentor
  • Devoloping a Job Description that balances the Advocates role
  • Building an effective resume to advance to the next level
  • The Power of Networking: Organizations to Join
  • Consulting and other Opportunities for the Advocate